Terms & Conditions

The KHS Group
Effective Date: 04/05/2026

These Terms & Conditions (“Agreement”) govern your use of the website located at https://www.the-khs-group.com (the “Website”) and any services provided by The KHS Group (“Company,” “we,” “our,” or “us”).

By accessing this Website or purchasing our services, you agree to these Terms.

1. Services

The KHS Group provides digital marketing automation, CRM implementation, AI automation systems, consulting services, and related digital solutions.

We reserve the right to modify, suspend, or discontinue services at any time.

2. Eligibility

You must be at least 18 years old to use our Website or services.

By using our services, you represent that:

You are legally capable of entering into binding contracts.
All information you provide is accurate and truthful.

3. Payments & Billing

All fees are disclosed prior to purchase or service activation.

A. Setup Fees

Setup fees are charged upfront and are non-refundable unless otherwise stated in writing.

B. Recurring Fees

If you enroll in a recurring service:

You authorize automatic recurring billing.
Charges will occur monthly (or as agreed).
You are responsible for maintaining valid payment information.

C. Failed Payments

If payment fails:

Services may be paused or terminated.
Access to software systems may be suspended until payment is received.

4. No Guarantees

While we strive to improve automation, efficiency, and lead generation, we do not guarantee:

Revenue increases
Specific business outcomes
Lead volume
Conversion rates

Results depend on multiple factors outside our control.

5. Client Responsibilities

Clients agree to:

Provide accurate information
Respond to onboarding requests in a timely manner
Maintain access to required platforms
Comply with applicable laws regarding marketing and communications

Failure to cooperate may delay implementation.

6. Intellectual Property

All content on this Website — including text, branding, graphics, and materials — is owned by The KHS Group.

You may not:

Copy
Reproduce
Distribute
Modify

Without written consent.

Automation systems, workflows, and proprietary processes remain the intellectual property of The KHS Group unless otherwise agreed.

7. Confidentiality

We respect client confidentiality.

However, you acknowledge that digital systems involve third-party platforms (HighLevel, Wix, Stripe, etc.) and we cannot guarantee absolute confidentiality.

8. Limitation of Liability

To the maximum extent permitted by law, The KHS Group shall not be liable for:

Indirect damages
Lost profits
Business interruption
Data loss
System downtime

Our total liability shall not exceed the amount paid by the client in the previous 30 days.

9. Termination

We reserve the right to suspend or terminate services if:

Payments are not made
Terms are violated
Fraudulent or illegal activity is detected

Clients may cancel recurring services with written notice prior to the next billing cycle.

10. Refund Policy

All sales are subject to our Refund Policy.

Unless otherwise stated in writing:

Setup fees are non-refundable.
Monthly fees are non-refundable once billed.

11. Third-Party Platforms

Our services may integrate with:

HighLevel
Wix
Stripe
Calendly
Google
Other third-party software

We are not responsible for outages, policy changes, or disruptions caused by third-party platforms.

12. Indemnification

You agree to indemnify and hold harmless The KHS Group from any claims, damages, or legal actions arising from:

Your misuse of services
Violation of laws
Improper marketing practices
Unauthorized communications

13. Governing Law

These Terms shall be governed by the laws of the State of Maryland, without regard to conflict of law principles.

14. Changes to Terms

We may update these Terms at any time.

Continued use of the Website or services after updates constitutes acceptance.

15. Contact Information

The KHS Group
Website: https://www.the-khs-group.com
Email: team@the-khs-group.com