Refund Policy

The KHS Group
Effective Date: 04/05/2026

At The KHS Group, we are committed to delivering high-quality digital automation and consulting services. Due to the nature of our services, all sales are subject to the following refund policy.

1. Digital Services & Setup Fees

All setup fees are non-refundable.

Setup fees cover:

System configuration
CRM implementation
Automation workflow builds
AI chatbot configuration
Integration of third-party platforms
Technical onboarding

Once work has begun, the setup fee cannot be refunded under any circumstances.

2. Monthly Recurring Services

Monthly service fees are billed in advance.

All monthly payments are non-refundable once charged.

If you cancel your service:

Cancellation must be submitted in writing before the next billing cycle.
Services will remain active until the end of the paid billing period.
No partial refunds are issued for unused time.

3. Custom Work & Consulting

Any custom work, consulting sessions, strategy calls, or implementation services are non-refundable once delivered.

If a scheduled call or consultation is missed without prior notice, it may be forfeited.

4. Chargebacks & Payment Disputes

By purchasing our services, you agree not to initiate chargebacks without first contacting us to resolve any concerns.

Fraudulent chargebacks may result in:

Immediate termination of services
Collection actions
Legal enforcement

5. Exceptions

Refunds may only be granted at the sole discretion of The KHS Group in rare circumstances, and only if no work has been started.

We reserve the right to refuse refund requests that do not comply with this policy.

6. Third-Party Fees

We are not responsible for fees charged by third-party platforms such as:

HighLevel
Stripe
Wix
Calendly
Advertising platforms

These services have their own refund policies.

7. Contact Us

If you have questions regarding this Refund Policy, please contact:

The KHS Group
Email: team@the-khs-group.com
Website: https://www.the-khs-group.com